Archived Case Studies
We invite you to explore some of the unique IT solutions we’ve designed for our customers.
IT Case Studies
Case Study: Managed IT Services for Salon Chain
When the manager of Zano Salons realized his outdated computer systems were hurting his customer relationships, he turned to SSI Inc. for help. SSI proposed a complete IT solution resulting in a cleaner more stable IT environment.
Case Study: IT Compliance Assessment and Implementation
When a major global 300 retailer was faced with delivery and compliance issues, they called on the consultants at SSI to help them overhaul their processes. SSI developed comprehensive governance framework and guiding policies and made assessments and developed remediation plans – all of which led to increased efficiency and functionality.
Our case studies highlight the expertise and quality customer service our team brings to every project we take on.
Case Study: Help Desk at CornerStone
SSI has developed a unique ticketing system for the Service Desk: STATS (Strategic Ticketing and Asset Tracking System) is a proprietary tool that SSI has developed to record and track the progression and location of all project and assets.
Case Study: IT Security Solutions for Expanding Company
The client is a Hawaiian Security Services company with locations on five islands plus the mainland. They are the leading security systems provider in the area, whose customers range from residential to commercial. The client sought to improve the security of their network, improve the reliability of services for remote users, and outsource IT support to a third party.
We’re not afraid to tackle any IT challenge.
SSI provides outsourced Service Desk services that allow your IT Department to focus on strategic priorities. Since our founding in 1990, we have provided enterprise-level support to organizations from 20 – 25,000 users. Find out which services are right for you. Contact SSI for a free consultation!