What personal information do we collect from the people that visit our blog, website or app?
When registering on our support site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a form, chat with our support agents, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We use vulnerability scanning of our public-facing sites. We never ask for credit card numbers. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all information you supply is encrypted via TLS encryption when in transit.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Do we use ‘cookies’?
You can select what types of cookies are used when you visit our site.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Where is our data stored?
All data is stored in the United States in a co-located data center, an SSI Facility, or Microsoft Azure.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
122 W. 22nd Street
Oak Brook, IL 60523
Last Edited on 3/15/2023