Service Desk and Security Operations Center
We specialize in 24/7 Service Desk Support and Cyber Security Operations. Our goal is to make IT simple and secure so our customers can focus on their core business. See how one flat-rate can get you all the IT services your business needs!
Resources
Customer Results
90% of Calls Answered in 90 seconds or less
Over 15,000 inbound calls per month
85% of incidents resolved within the first call
Certifications
![](https://ssiusa.com/wp-content/uploads/2018/02/SiscoCertified_CCNP.png)
![](https://ssiusa.com/wp-content/uploads/2018/02/SiscoCertified_CCNA.png)
![](https://ssiusa.com/wp-content/uploads/2018/02/SecurityPlus_Training-Certification.png)
![](https://ssiusa.com/wp-content/uploads/2018/02/compTIA-A.png)
![](https://ssiusa.com/wp-content/uploads/2018/02/msp_trustmark200.sflb_.jpg)
![](https://ssiusa.com/wp-content/uploads/2018/02/2000px-Microsoft_logo_2012.svg_-e1518145370223.png)
![](https://ssiusa.com/wp-content/uploads/2017/08/itil-Certifications.jpg)
Recent Posts
Electronic Medical Records (EMR) Systems Consulting firm needed assistance with device deployment and support for their remote consultant workforce.
Deploy 600+ Windows 10 Pro Tablets to 100 locations
Project Objective:Configure, harden, deploy, and support 600+ tablets to a customer with PCI requirements.
Remotely upgrading 2,000 servers to Windows Server 2012 from Server 2003
Project Objective:Converted servers at 2,000 retail locations from Server 2003 to Server 2012 hardened to Microsoft Hardening Best Practice.