Service Desk and Security Operations Center
We specialize in 24/7 Service Desk Support and Cyber Security Operations. Our goal is to make IT simple and secure so our customers can focus on their core business. See how one flat-rate can get you all the IT services your business needs!
90% of Calls Answered in 90 seconds or less
Over 15,000 inbound calls per month
85% of incidents resolved within the first call
Electronic Medical Records (EMR) Systems Consulting firm needed assistance with device deployment and support for their remote consultant workforce.
Deploy 600+ Windows 10 Pro Tablets to 100 locationsProject Objective:
Configure, harden, deploy, and support 600+ tablets to a customer with PCI requirements.
Remotely upgrading 2,000 servers to Windows Server 2012 from Server 2003Project Objective:
Converted servers at 2,000 retail locations from Server 2003 to Server 2012 hardened to Microsoft Hardening Best Practice.