600+ Locations. Zero Redundancy. One Night at a Time.
How SSI modernized an entire national seafood chain’s network infrastructure overnight across every location — achieving a 99% first-time install success rate and delivering 20% under budget, without impacting a single day of restaurant operations.
CASE STUDY
Critical Infrastructure Operating Without Redundancy Across 687 Locations
A major seafood dining chain operating 687 locations across the United States and Canada was running every restaurant on a single internet connection with no failover protection — meaning a network outage could take payment processing offline for multiple days. Back-of-house servers were aging out, Wi-Fi coverage was due for a formal assessment, and approximately 40 remote locations had no redundancy whatsoever. Building on an established managed services partnership, SSI executed a complete network infrastructure modernization across all 687 locations — every installation completed overnight without impacting restaurant operations — achieving a 99% first-time install success rate and delivering the 2025 phase 20% under budget.
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