Empowering Businesses with Innovative IT Solutions
Your Trusted Partner in IT Services Since 1990
About SSI
SSI provides a variety of outsourced IT services that will allow your team to stay focused on strategic priorities. Our U.S.-based Team is available around the clock to resolve your incidents when they occur. We work closely with your internal IT Department to increase the types of tickets that we resolve for you. Since our founding in 1990, we have provided enterprise-level support to organizations from 20 – 25,000 users.
Experience the SSI Difference
At SSI, your success is our success and we work to achieve it every day. By simplifying your processes, reducing your overall expenditures, and solving your IT challenges, we facilitate mutual success. With over 30+ years of being in this business, we know that a healthy IT eco-system should not only involve reactive solutions but also focus on proactive measures. To prevent a landslide of IT problems and costly downtime, a strategic approach is critical.
Just ask our clients. We don’t simply put out IT fires, we proactively manage your IT ecosystem. When you partner with us, you can expect to reach a certified technician — All day EVERY day — to help walk you through any issue from software set-up to hardware configuration. Additionally, our certified security engineers work 24/7 to ensure your network is secure and operating as efficiently as possible. Our team of over 100+ passionate and professional individuals is dedicated to developing strong, long-lasting relationships with our clients. We feel successful when our clients feel successful — and we believe that takes a diverse team effort.
We Provide Diverse Expertise
Our team measures success based on client satisfaction. We are dedicated to understanding your unique challenges and delivering customized IT solutions that drive long-term success.
Support and Service Desk
Our 24/7 service desk is always available, handling over 500 IT support calls daily. Our friendly team remains calm under pressure, ensuring your issues are resolved efficiently and scaling support to meet your needs.
Technology and Strategy Consultants
Our experienced consultants develop and implement intuitive solutions for your business challenges. We provide strategies for systems integration, process improvements, IT governance, business analysis, reporting, and more.
Security Specialists
Partnering with SSI ensures state and federal compliance, freeing your team to focus on core business needs. Our certified security engineers monitor your network 24/7, mitigating threats and conducting advanced vulnerability assessments to identify and prioritize weaknesses.
Hardware Services Team
Our resourceful hardware team refurbishes older equipment, replaces parts, and ships machines back to clients as good as new or provides new equipment tailored to your needs. Partnering with various vendors, they negotiate the best prices for top-quality products.
Our Leadership Team
Dan Sennett
President
Ryan Murphy
Vice President, Operations
Ready to Elevate Your IT Experience?
Request a Quote Today!
Are you looking for IT solutions tailored to your business's unique needs? Don't wait any longer. Contact Strategic Solutions, Inc. now to request a quote. Our team is eager to collaborate and craft IT strategies that not only resolve current challenges but also propel your business towards future success.